Shipping & Returns
We ship to the United States and Canada. International shipping may be available for select custom projects—contact us to discuss. All shipments include tracking where available.
Ready-to-ship items typically dispatch within 2–4 business days after request confirmation. Request-only and limited-release items may require additional lead time, which is confirmed before production. Custom studio projects ship after proof approval and production completion—timeline is scoped per project.
Items marked Ready to ship are in stock or available for immediate fulfillment. You will receive a confirmation email with estimated delivery after your request is processed.
Items marked Request only or Custom window open require inquiry and confirmation before production begins. Pricing, timeline, and availability are confirmed individually. These items are not held in inventory.
If an object arrives damaged, defective, or incorrect, contact us within 14 days of receipt at support@socialstationerymarket.com. We will arrange a replacement or store credit at our discretion. Please include photos of the damage and packaging.
Ready-to-ship physical goods may be returned unused and in original packaging within 14 days for store credit. Shipping costs are non-refundable. Gift cards, digital items, and personalized products are final sale.
All custom studio work is final sale after proof approval. This includes branded thank-you cards, packaging inserts, event paper, and any project with custom artwork or personalization. Cancellations before proof approval may be eligible for partial credit.
Custom production begins only after digital proof approval. Once you approve a proof, changes may incur additional fees. Review carefully before confirming.
Shipping and returns questions? Email support@socialstationerymarket.com with your order or request reference. We reply within two business days.
